Participatory Evaluation for Workforce Development Team Guide | Issue 6 of 8

Who's This For

You run a program that produces credential holders. Certificates, micro-credentials, industry certifications -- your journeyers earn them and put them on resumes. And then they sit across from a hiring manager who asks "so what does that mean?" and the journeyer says "I completed the program and passed the assessments." The hiring manager nods politely. They still do not know whether this person can troubleshoot a production issue at 6 AM on a Monday when no supervisor is available. This issue is for career services professionals translating credentials for employers, program coordinators documenting what completers can actually do, faculty designing assessable micro-credentials, and anyone who has felt the gap between what a certificate represents on paper and what it means in practice.

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